Frequently asked questions

• Sightseeing & Attractions

  • What leisure options are available at Penelope Palace Apart Hotel & Spa?

    Leisure facilities include:

    • Playground
    • A sunbathing terrace

  • What landmarks are situated near the accommodation?
    • Historical Museum of Pomorie stands 3.7 km away from the property.
    • Old Houses of Pomorie architectural reserve sits a 10-minute drive away from the 4-star aparthotel.

• Wellness & Pool

  • What spa amenities does the 4-star hotel offer?
    • Spa Facilities: a Turkish steam bath, a treatment room, and a Jacuzzi, plus body scrub, waxing, and facials.
    • Hands-On Treatments: a head massage, a back massage, and a facial massage.
    • Wellness Services: a spa and wellness centre available at no extra cost.

• Location & Transportation

  • How can guests get around by public transport?

    Pomorie Kvartal bus station is within reach of Penelope Palace Apart Hotel & Spa.

  • How do guests travel between this accommodation and the airport?

    The aparthotel provides car hire service.

  • What is the location of this 4-star aparthotel?
    • Strolling Distance: the heart of the city, 15 minutes on foot.
    • Location Score: the property is in Pomorie, rated 9.1/10.
    • Airport Drive: the hotel, 15 minutes from Burgas airport.

• Check-in/Check-out & Policies

  • What check-in and check-out options are offered at the property?

    The 4-star aparthotel provides check-in hours from 15:00 until 23:59.

  • What policies should guests know about at the accommodation?
    • Cancellation Terms: free cancellation for stays at this aparthotel.
    • How to Pay: Mastercard, UnionPay credit card, and Maestro, or other payment methods.

• Dining & Breakfast

  • What are the dining options at this property and in the surrounding area?
    • Nearby Dining: Penelope Restaurant, in close proximity to the 4-star aparthotel, serves Eastern European cuisine.
    • Worth the Trip: Beach bar "Via Pontica", a seafood restaurant, is approximately 100 metres away.

• Room & Bed Comfort

  • What in-room amenities are featured at the accommodation?
    • Room Selection: air conditioning in a double room.
    • Laundry Convenience: an iron and ironing board, along with laundry.

• Property Facilities & Services

  • What property facilities are offered?
    • Accessibility: guests have access to a lift.
    • Premises: the 4-star Penelope Palace Apart Hotel & Spa is home to a restaurant.

• Parking & Accessibility

  • What accessibility features are offered at this hotel?

    A lift at this 4-star hotel provides step-free access between floors.